Refunds and cancellation

Website payments (Razorpay)

Mendlee does not offer refunds on Care, Care Plus, extra senior seats, or any other paid charge made on this website through Razorpay. Payments are for digital access. Once a charge succeeds, it is final.

You may cancel a website subscription at any time to stop future renewals. Cancellation does not refund the current period. You keep access until the period you already paid for ends.

How to cancel

• Website: sign in and open Plans & Billing. Cancelling there stops the next Razorpay renewal.
• iOS: Apple Settings → Apple ID → Subscriptions.
• Android:Google Play → Payments & subscriptions.

App Store and Google Play

Subscriptions bought in the App Store or Google Play are billed by Apple or Google. You cancel those in the store settings. Any refund for a store purchase is decided by Apple or Google under their policies, not by CS Digital.

Trials and unused time

The free trial, if offered, does not charge you unless you subscribe. Unused time on a plan is not paid out in cash.

Failed or duplicate charges

If a payment fails, you are not charged for that attempt. If the same successful charge is duplicated in error, write to hello@mendlee.app with the payment reference. We reverse confirmed duplicates within 5–7 business days.